At Petties Zone, we understand that when you’ve found the perfect products for your furry family members, you want them delivered quickly and safely. That’s why we’ve designed a delivery service that’s as thoughtful as our product selection.

Our Delivery Promise to Pet Parents Worldwide

From our Oxford headquarters to your home, we ensure every package arrives with the same care we’d want for our own pets. Whether you’re ordering premium pet beds, health supplements, or travel accessories, we handle each item with paws… we mean pause for quality checks before shipping.

Shipping Options Tailored for Every Need

1. Express Tail-Wagging Delivery (DHL/FedEx)

  • Delivery Time: 10-15 days after dispatch
  • Cost: £12.95 (a small price for peace of mind)
  • Best for: Health-conscious owners needing prescription medications or supplements quickly, or jet-setting pets preparing for upcoming adventures

2. Free Happy Tails Shipping (EMS)

  • Delivery Time: 15-25 days after dispatch
  • Cost: FREE for orders over £50
  • Best for: Stocking up on pet food, home comforts, or planning ahead for seasonal needs

Behind the Scenes: How We Prepare Your Pet’s Parcel

Before your order leaves our Oxford shop:

  1. Quality Check: Every Aniforte supplement and Trixie travel item is inspected
  2. Secure Packaging: Fragile items like cat baskets get extra padding
  3. Temperature Control: Medications and certain foods ship with cooling packs when needed
  4. Personal Touch: Our team includes care notes (and sometimes pet-friendly samples!)

Global Reach with Local Care

While we ship worldwide (excluding some Asian and remote areas), we maintain our Oxford shop’s personal approach. Our customer support team knows products as well as they know pets – email [email protected] for tracking updates or delivery questions.

Returns: No-Stress Policy for Peace of Mind

If your pet changes their mind (as they do!), you have 15 days after delivery to return unused items. We’ll guide you through our simple process – because we know even premium pet beds might not suit every discerning napper!

Why Pet Parents Trust Our Delivery

  • Transparent Tracking: Follow your parcel’s journey from Cornmarket Street to your cat’s new radiator bed
  • Flexible Options: Choose speed or savings based on your pet’s current needs
  • Pet-Sensitive Service: We never surprise-deliver when you might be walking your dog

Ready to pamper your pet? Shop with confidence knowing our delivery service is designed by pet lovers, for pet lovers. Every package we send carries our promise: premium care from our family to yours.

🐾 The Petties Zone Team
89 Cornmarket St, Oxford, GB OX4D 8ZV